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The Document Correspondence Challenge
PrintSoft Correspondence Management solutions seamlessly automate all facets of document production, generating highly personalised correspondence as required and to defined business process rules
As business processes become more sophisticated, so too do the required variations in outbound correspondence. Through years of experience, PrintSoft can meet these increasing challenges, where correspondence management solutions help companies to transform their existing workflows into highly-customisable, automated processes.
Industry Applications
With insurance companies generating large volumes of customer mail, PrintSoft specialises in automating and batching single or event-driven communications in order to introduce significant cost and resource savings.
PrintSoft tools can create relevant correspondence based on any number of conditional parameters, providing a framework on which to produce various documents for extensive membership bases.
PrintSoft incorporates a complete document management system that fosters customer loyalty and profits through all kinds of documents, along with managing the subsequent distribution of any required correspondence.
Telecommunications companies are granted improved automation and control over correspondence processes, where PrintSoft specializes in streamlining document correspondence to save time, cost or resources currently wasted in a company's manual procedures.
A range of document applications
PrintSoft Correspondence Management solutions cater to the design, composition and distribution of a variety of document types including marketing letters, statements, call centre responses, collection letters, policies, confirmations, notices, authorizations, claim documents, reports and summaries.
Adding Value
PrintSoft's Correspondence Management solution encompasses the entire document automation process, allowing for:
- The automatic generation of personalised business communications
- Facilitation of planned communications such as regular account summaries or marketing letters
- Processing of responses to events such as customer inquiries, loan applications or claims
- Catering to correspondence to and from call centres, branch offices or other relevant departments
Proven Success
PrintSoft has recently implemented successful Correspondence Management solutions for companies, including:
Russian Pension Fund
Financial wealth management organisation utilised PReS in a correpondence management solution, leading to the automated creation and delivery of personalised customer statements.
Russian Pension Fund Case Study
Telecom Italia
Telecommunications company utilised a tailored solution for correspondence management; M-PReS Production, PReS Designer and BCPortal were implemented for more efficient invoice production in a multi-platform environment.
For more information: info@printsoft.com
